How to perform manual diagnostics in E-Plex 2000 and PowerPlex 2000 Series?

Question

How to perform manual diagnostics in E-Plex 2000 and PowerPlex 2000 Series?

Answer

Use the Diagnostic Code to perform manual diagnostics of the lock, green LED, red LED, buzzer, and the twelve pushbuttons - 0 through 9, * and #.

Required User Level: Master

X-1 Put the lock into Pushbutton Programming Mode. 

X-2 Enter Command 500# for Diagnostics. 

X-3 You will see a green LED and hear a high beep followed by a red LED and a low beep. 

X-4 Enter 123456789*0#, in that order exactly, to test each pushbutton. If every pushbutton is working
       correctly, you will see a green LED and hear a normal beep for each pushbutton that is pressed. 

X-5 Example of Complete Entry: 500#123456789*0#. 

X-6 Enter another # to indicate the end of programming. 

X-7 If you see a red LED at any time you are pressing a pushbutton, or at the end of the code, there could
       be a problem with the pushbuttons. 

X-8 Try the Diagnostic Code again, 500#123456789*0#, to be sure you entered all the numbers correctly
       and in the correct order. 

X-9 Enter another # to indicate the end of programming. 

X-10 If you still see the red LED, the lock has a problem. Call a service person to repair or replace the lock.