Users – General Information

This article provides general information about user roles, access codes, keypad behavior, and timing rules for E-Plex and PowerPlex electronic locks.

User Roles and Access Codes

• Master and Manager users can perform two functions:
  • Open the door by entering the access code without using the # key.
  • Enter Pushbutton Programming Mode by entering the # key before and after their access code.
• Each user (Manager User, Service User, or Access User) occupies one of the 100 available user locations in the user table.
• By default, user location 000 is assigned to the Master User.

Keypad Timing Rules

• Users must enter the complete key sequence within 15 seconds.
• Users have a maximum of 5 seconds between each keypress.
• If a user exceeds either time limit, the lock:
  • Aborts the current programming sequence
  • Automatically exits programming mode
  • Displays a Keypad Timeout feedback message

Correcting Input Errors

If an invalid entry occurs during a command sequence, press the * key to clear all input entered since the beginning of the current command.

This action resets the programming sequence and restarts the 15-second time limit, allowing the user to re-enter the complete access code.