Templates

Instructions

Manual

How To Videos

How to add or modify a user's access code

How to change the master user's access code

How to perform a hard reset (pre-2012)

How to perform a hard reset (2012-present)

Care and Maintenance

Important Information 
Before using any cleaning or disinfecting product, please take the following steps: 

• Only use products that are recommended for the intended surfaces - particularly on plastic surfaces, especially when using alcohol-based cleaning agents 

• Always visit the website of the cleaning product manufacturer for a list of specific properties or instruction guidelines 

• Pay special attention to plastic surfaces with a gloss finish as these may be more susceptible to scratching or tarnishing 

• We strongly recommend first testing any new product on a small surface and waiting for a period of 4 hours to ensure there is no detrimental effect

Extreme Conditions 

For locks with Ocean Front finish, we also recommend regular cleaning and waxing. 

• On a weekly basis, remove salt from the lock using a damp cloth. This is for area subject to salt mist. 

• We recommend cleaning, polishing and waxing locks using a suitable polisher agent every 6 months and this should be adjusted according to the severity of the environment. 

Lock Finish warranty 

The standard warranty on the dormakaba lock includes the finish, subject to the conditions mentioned above being met.