Door Hardware
Important Product Announcement
Thank you for choosing dormakaba as your trusted, secure, and reliable access solution provider.
As part of our ongoing commitment to innovation and meeting the evolving needs of our customers, dormakaba has made the strategic decision to discontinue the E-Plex 3000 and E-Plex 5000 Series locks, along with their associated software, effective December 31, 2025.
This change will enable us to focus our efforts on delivering new, advanced solutions tailored to this market segment.
This announcement will impact these E-Plex products:
- E-Plex standard software
- E-Plex enterprise software
- E-Plex 3000 narrow stile
- E-Plex 3200 narrow stile
- E-Plex 3700 narrow stile with 125kHz prox reader
- E-Plex 5000
- E-Plex 5086 double-sided lock
- E-Plex 5200
- E-Plex 5286 double-sided lock
- E-Plex 5700 with 125kHz prox reader
- E-Plex 5786 double-sided lock with 125kHz prox reader
dormakaba will continue to honor warranty programs, maintain parts availability, and provide technical support for the discontinued products, in accordance with our standard Terms and Conditions of Sale.
We encourage all customers affected by this transition to contact dormakaba to explore available migration options. These include our latest access solutions such as the E-Plex 7900 Series RFID wireless locks, as well as our range of hardwired readers and access control system solutions.
We sincerely appreciate your continued partnership and look forward to supporting your future security and access needs.
If you have any questions or would like to discuss options as a result of this announcement, reach out to your dormakaba sales representative or call us at 855-365-2407.
Ed Horst
Sr. Product Manager, Connected Devices | Electronic Locks