How to deactivate service user credentials in E-Plex 36xx/37xx/56xx/57xx Series Locks?
Updated
How to deactivate service user credentials in E-Plex 36xx/37xx/56xx/57xx Series Locks?
This article explains how to temporarily deactivate a Service User’s credential on supported E-Plex lock models. Deactivation is useful when a user is temporarily absent, such as during vacation, and allows for easy reactivation later.
Description
A Service User’s credential, if it has not expired, can be deactivated rather than deleted as described in Procedure 10B. This allows the credential to be reactivated later without reprogramming a new PIN or card. This approach is recommended for temporary access suspension.
Resolution
Required User Level: Master, Manager
Put the lock into “LearnLokTM” Pushbutton Programming Mode - # Master PIN (or Manager credential) #
Enter Command 402# to de-activate a Manager user’s credential; you do not need this person’s PIN and/or card to do this.
Enter this user’s ID location (001 through 300); we will use the ID location 125 in this example. Enter a last # to indicate the end of programming. Example of Complete Entry for user ID=125: 402#125# #. You have now temporarily de-activated this Service user’s credential (PIN).