Description

Each user (Access, Manager, or Service) is assigned a unique 3-digit User ID location by the Master or Manager. This User ID location is required when enrolling, modifying, de-activating, or deleting users from the lock.

Resolution

Required User Level: Master, Manager

Common Programming Steps

1. Put the lock into LearnLok™ Pushbutton Programming Mode:
   # Master PIN (or Manager credential) #
2. Enter command 100# to add or modify a User Access Credential.
3. Enter the User ID location followed by #:
   NNN# (example: 023#, range 001–300).

In Card Only Mode, the user’s card unlocks the door without a PIN. In PIN & Card Mode, the user must first enter the PIN, then present the associated card to unlock the door.

Option A: Card Only Mode

1. After entering 100# 023#, present the user’s card to the black card reader. The green LED flashes to confirm enrollment.
2. Enter # to confirm that no PIN is assigned to this user.
3. To add additional cards, repeat the process: enter the next User ID (NNN#), present the card, then enter #. Up to 300 cards may be enrolled.
4. Enter a final # to exit programming mode.

Example (User ID 023):
100# 023# Present card # #

Option B: PIN & Card Mode

1. After entering 100# 023#, present the user’s card to the black card reader. The green LED flashes to confirm enrollment.
2. Assign a PIN (4–8 digits, as configured), then re-enter the same PIN to confirm.
3. Enter a final # to exit programming mode.

Example (User ID 023, PIN 1234):
100# 023# Present card 1234# 1234# #

Applies To

E-Plex 36xx, 37xx, 56xx, 57xx Series Locks

Additional Notes

• A User ID location is a 3-digit number assigned to a regular Access user, Manager user, or Service user. Keep the User ID list available when programming locks.
• Always maintain an accurate User ID list to avoid confusion when deleting or de-activating users. Refer to the User ID List Sample Table (page 32) for proper credential maintenance.