What are the three different “Reset” levels available in the E-Plex 36xx/37xx/56xx/57xx Series Locks?

Question

What are the three different “Reset” levels available in the E-Plex 36xx/37xx/56xx/57xx Series Locks?

Answer

The three different "Reset" levels are listed below:

• Command Code 099# will reset the lock to the factory default settings, except for the access credential length (Master and Manager User credentials and Time / Date are retained if already programmed)
• Command Code 299# will delete all access and service user credentials (Master, Manager and M-Unit * (see below) users are retained. 
• Hard Reset will return the lock to full factory default mode including deleting all credentials, putting the lock back to factory default configuration values (4-digit access credential lengths) and making the master PIN to again 1-2-3-4-5-6-7-8. A hard reset is performed as follows.