What are the three different “Reset” levels available in the E-Plex 36xx/37xx/56xx/57xx Series Locks?

Question

What are the three different “Reset” levels available in the E-Plex 36xx/37xx/56xx/57xx Series Locks?

Answer

There are three different “Reset” levels available in the E-Plex Lock. 
Command Code 099# will reset the lock to the factory default settings, except for the access credential length (Master and Manager User credentials and Time / Date are retained if already programmed)

Command Code 299# will delete all access and service user credentials (Master, Manager and M-Unit * (see below) users are retained. 

Hard Reset will return the lock to full factory default mode including deleting all credentials, putting the lock back to factory default configuration values (4 digit access credential lengths) and making the master PIN to again 1-2-3-4-5-6-7-8. A hard reset is performed as follows.