Description

The # pound sign acts like the Enter key on a keyboard in your communications with the lock. 
The # tells the lock that one part of the entry is finished. 
The # serves another purpose - to distinguish a programming type command from a simple Access Code to open the door. 
A Master or Manager User can use the same number to open the door or to put the lock in Programming Mode, the only difference being that he uses the # sign in front to signal that he is about to enter a programming command. 
For increased security, it is recommended that the master user code not be used for everyday access. This can be accomplished by creating an access user code for the master user.

Resolution

1. Put the lock in Programming Mode by pressing # Master Code #
2. Use the Summary of Commands Table in the appendix section of this guide to enter the three
   digit command sequence (Command Type + Function Code), followed by #
3. Enter the appropriate numbers as required.
4. Press # to end Programming Mode.
5. Once the lock is in programming mode, multiple command sequences can be entered without
   having to repeat the #mastercode#. However, if there is no activity for 15 seconds at the keypad, 
   the lock will automatically exit from programming mode.

Example

1. if the Master or Manager enters code: 87654321, the door will open
2. If the code entered is #87654321#, the lock will enter into the Programming Mode and wait for the next part of the command.
3. If the # sign is entered twice at the end of the code, for example #87654321##, the lock will go out of Programming Mode and return to its normal mode.

Applies To

E-Plex 2000/PowerPlex 2000 Series Locks