How Do I Register Keyscan Aurora?

Question

How do I register my Aurora software for a new installation or disaster recovery?

Answer

New Installation (Aurora 1.0.26.0+)

1. When Aurora is first launched, it will present the Customer/Dealer Contact Information screen.
2. Complete the required fields and hit the Save button.
3. Click the Licenses tab and enter your Basic License.
4. Click “Register Online” (requires an internet connection)
5. Click the “Save” button

New Installation (Older Aurora versions or no internet)

1. When Aurora is first launched, it will present the Customer/Dealer Contact Information screen.
2. Complete the required fields and hit the Save button.
3. Click the Licenses tab and enter your Basic License.
4. Contact Customer Service or Support to get an unlock code
5. Click “Register” and then “Save.”

New Installation with a Backup to Restore

See knowledge base article Moving an Aurora Database To A New Server

Canada/USA 1-888-539-7226

Outside Canada/USA 1-905-430-7226

Press 1, then 1 for Customer Service

Monday to Friday 9:00AM – 5:00PM EST

Contact Customer Service

For issues with the installation of Aurora or if there is a backup to restore, don't hesitate to contact Technical Support for assistance.

Canada/USA 1-888-539-7226

Outside Canada/USA 1-905-430-7226

Press 1 then 2 for Technical Support

Monday to Friday 9:00AM – 6:30PM EST

     Contact Technical Support