Question

How to Retrieve Audit Records from Auditcon 2 Series Locks?

Answer

Note: Data cannot be retrieved from the lock when in factory or shelved mode

The lock’s audit feature will track the following types of lock transactions in sequential order of occurrence: 

• lock opened
• Users added/deleted
• Supervisor enable/disable Subordinate User(s)
• PIN activated/changed
• wrong try lock out
• in Dual access mode, first combination entered
• lock date/time set (Model 552 only)
• lock shelved
• lock mode changed
• audit report retrieved
• time delay override
•  beginning of timed lockout

For a Model 552 lock, each transaction will include a date and time stamp. The number of audit records stored by the lock varies according to lock model. Refer to the Lock Models table at the top of page 9 for detailed information. If you have purchased the Auditcon 2 Series Software, the audit trail data stored in the lock can be downloaded from the lock and taken to the PC for reporting.

Note: The retrieve audit records operation requires a red SA key that has been initialized using the PC software to retrieve audit records.

1. Press # and then 8.
2. Enter the combination. Short red flashes begin to display. From the time these flashes begin, you have 10 seconds to properly place and hold the initialized SA key to the lock key reader. If you do not properly hold the key to the lock key reader within the 10 second period, short red flashes followed by three long red flashes display to indicate an error and you will need to re-key the operation. If the SA key has not been properly initialized, three long red flashes display.
   Helpful Hint: For Round housing lock models, press down on the top of the key with your thumb, holding the key at an angle against the key reader to ensure that the key makes proper contact with the key reader. For Vertical housing lock models, press and hold the key directly against the key reader.
3. Ensure that the key remains connected to the key reader until the lock has completed downloading the reporting data. Upon completion, simultaneous green and red flashes
   display indicating that the audit data download is complete.
4.  If you have purchased the PC software for reporting capabilities, return the key to the Auditcon
   PC to be read. Refer to the software documentation for instructions on reading the reporting
   key.