Troubleshooting via Combi B 90 PC Software
Lock configuration is only possible when programming mode is active.
To activate programming mode, enter:
P + 00 + Master PIN + Enter + P + 1 + Enter
Troubleshooting – Error Messages, Causes, and Solutions
| Error message | Cause | Solution |
| Startup view: No CB30 USB device available. | USB adapter cable is not plugged into the PC. USB adapter cable is damaged. | Plug the USB adapter cable into the PC. Contact vendor for technical support if problem persists. |
| No valid license programmed on the dongle for the Combi B application. | Software protection dongle is not plugged into the PC. No valid Combi B 90 license on the dongle. | Plug the software protection dongle into the PC. Contact vendor for technical support. |
| Lock configuration only possible if programming mode is activated. Enter keys: P + 00 + Master PIN + Enter + P + 1 + Enter. | USB adapter cable is not plugged into the input unit. | Plug the USB adapter cable into the input unit. |
| Connection to the input unit is interrupted. |
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| Not in programming mode, enter a valid Master PIN! | Lock is not in programming mode. Master Code not entered. |
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| Master PIN is invalid! | Master Code entered incorrectly. | Enter the correct Master Code. |
| Not enough active users for Dual Mode. | No second valid code entered. | Enter a second valid code. |
| An Opening Delay needs a Confirmation Window! | No value defined for the Confirmation Window or Opening Delay. |
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| Confirmation PIN does not match first PIN! | Confirmation code does not match the first entered code. | Repeat the first entered code to confirm. |