How to de-activate service user credentials in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Question

How to de-activate service user credentials in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Answer

A Service user’s credential if it had not expired, can be de-activated (rather than deleted) if required, for example during her/his vacation temporarily; on return, can then be easily reactivated as described in Procedure 10B.

Required User Level: Master, Manager

1. Put the lock into “LearnLokTM” Pushbutton Programming Mode - # Master PIN (or Manager credential) #
2. Enter Command 402# to de-activate a Manager user’s credential; you do not need this person’s PIN and/or card to do this.
3. Enter this user’s ID location (001 through 300); we will use the ID location 125 in this example. 
   Enter a last # to indicate the end of programming. 
   Example of Complete Entry for user ID=125: 
   402#125# #. 
   You have now temporarily de-activated this Service user’s credential (PIN).