How to delete all user credentials except master & manager in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Question

How to delete all user credentials except master & manager in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Answer

All credentials may be deleted together if you are changing everything because of, for example, suspected theft of credentials. *Warning*: be sure that you want to do this, because manually re-enrolling hundreds of credentials for all the users again will be time consuming at the lock keypad.

Required User Level: Master, Manager

1. Put the lock into “LearnLokTM” Pushbutton Programming Mode - # Master PIN (or Manager credential) #

2. Enter Command 299# to delete all users except the Master and the Managers. 

   Enter a last # to indicate the end of programming. 
   Example of Complete Entry: 
   299# #. 
   You have now deleted all regular Access and Service user credentials, allowing you to re-assign those deleted credentials to the same or new users.