How to delete service user credentials in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Question

How to delete service user credentials in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Answer

A Service user’s Access Credential (PIN) is automatically deleted from the lock at the end of its specified expiry time - one time entry or from 1 through 96 hours. However, you must use this procedure if you want to delete the Service user’s PIN earlier than the specified expiry time. For the “super” Service user(s), you must delete the PIN if need be since it does not expire. The “one shot” Service user’s access PIN will expire automatically after it is used once.

Required User Level: Master, Manager

1. Put the lock into “LearnLokTM” Pushbutton Programming Mode - # Master PIN (or Manager credential) #
2. Enter Command 202# to delete a Service User PIN if it has not expired already; you do not need this person’s PIN to delete.

3. . Enter the Service User ID location NNN#, where NNN is the specific User ID location from 001 to 300; we will use the ID location 125 in this example

   Enter a last # to indicate the end of programming. 
   Example of Complete Entry for user ID=125: 
   202#125# #. 
   Now this user’s credential will not work in the lock anymore. This allows you to assign another user to this deleted User ID location if you wish.