How to add/modify a service user credential in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Question

How to add/modify a service user credential in E-Plex 36xx/37xx/56xx/57xx Series Locks?

Answer

A Service User is any person who needs access to the lock for a limited time period in order to perform a service, such as painting or repairs to the room or area. A Service User’s access credential is always PIN only. Typically a Service user’s PIN can be valid for either, one time use only (“one shot” entry), or from 1 through 96 hours expiry use. Additionally, you can assign “super” Service users whose PINs will never expire until you delete them from the lock.

Required User Level: Master, Manager

1. Put the lock into “LearnLokTM” Pushbutton Programming Mode - # Master PIN (or Manager credential) #
2. Enter Command 102# to add / modify a Service User Access PIN.
3. Enter the Service User ID location NNN followed by #, NNN#; we will use 125# for example (Range = 001 to 300). 

4. (PIN only mode): After 102# 125# entry, enter the Service user’s PIN (we will use 7777 in this example) twice, the second time is for re-confirmation and finally enter the expiry time - either one shot (00), or 1 through 96 hours (01 through 96), or no expiry (99). 

   Example of Complete Entry for Service user ID=125 with one shot expiry: 
   102# 125# 7777# 7777# 00# #. 
   Example of Complete Entry for Service user ID=125 with expiry of 12 hours: 
   102# 125# 7777# 7777# 12# #. 
   Example of Complete Entry for Service user ID=125 with no expiry: 
   102# 125# 7777# 7777# 99# #. 

   Note: In all the above examples, the Service User’s Access PIN will work in that door for the programmed period of the time the Service user enters her/his PIN the first time.