Cencon ATM Security Lock (Bank mode Swing Bolt) - Error Code - When attempting to activate/shelve lock with SA key
Updated
When attempting to activate/shelve lock with SA key
Error code
Error
Notes
03
Lock mode mismatch
The lock is already active in the mode that you are attempting to activate.
06
See the notes column
Wrong key type The wrong key type has been presented. Make sure to use the appropriate key type for the appropriate function.
Unable to Read SA Key information There is no information in the key or the key has been bounced and the key is corrupt. If the audit count at the lock and the PC match, use combination. Otherwise contact Kaba Mas Customer Service get a close seal and try operation again with a re-programmed key.
09
CenBank
Lock is already active in CenBank mode.
0A
See the notes column
Last audit record not “open" An attempt is being made to activate or shelve the lock but the last record showing in the Audit trail is not an “Open”. This might be caused by the the bolt being extended before the Change Key is inserted. If the lock is in Shelved Mode, enter the Shelved Mode combination, retract the bolt, insert the Change Key and continue with the procedure. If the lock is active in another mode, close the call and have another call dispatched to open the lock and insert the Change Key and then continue with the procedure.
Lock mode already active/Shelved The lock is already active or shelved in the mode you are trying to activate or shelve.
0B
Bad processor reset
An internal error has occurred while trying to reset the processor in the lock. Clear the lightning bolt error display by pressing * and try the operation again (note that these failures are counted toward the five entry attempt limit). If you continue to get the error indicator, contact Kaba Mas Customer Service for assistance at 1 (800) 950-4744