User has lost the shelve SA key, how do I create a new shelve key in Cencon

Question

User has lost the shelve SA key, how do I create a new shelve key in Cencon?

• If the lock is pending shelve and you need to create a new shelve kit. You have to do an open/close at the lock with a valid opening code that was generated using the original shelve key
• Report back to close seal
• Dispatch another opening code from the system, close the lock again on the system, this will make the lock active again on the system
• A new shelve kit can now be created