How do you get out of the LCO in Cencon

Question

How do you get out of the LCO in Cencon?

Answer

Firstly, the engineer needs to retrieve the audit count from the lock. The process is to power the lock up:

• A. Spin left and press ##, then apply the key. A message will appear e.g. SC-00 07 (the audit is 7)
• B. It would also be beneficial to also retrieve the close code by pressing #4 then apply key e.g. C89 The engineer then requires to contact the control centre and then ask them what the audit count of the lock on the computer system. The computer and lock run in sync, there are no wires or communications between the lock and computer so they need to be correct.
• C. The computer audit should be e.g. 7 also. If it is 6 then the Control centre requires a closing code to bring the computer to 7
• D The Control Centre may require the engineers key number to re-assign that open code to their key before they can use that closing code on the computer. When the Control Centre has issued the new opening code the engineer should carry out this process:
  • i. Power lock up and enter the code
  • ii. Do not apply the key
  • iii. Wait for 4.5 minutes
  • iv. Then attempt to open lock using normal procedure, code then Fob, the lock will show LCO (this is okay)
• E. Repeat steps i-iv and on the third attempt of opening lock, the lock will show OPR. (sometimes, depending on how many times the previous engineers and crew have attempted to open the lock with the incorrect code, you may need to continue stage i-iv more then 3 times…)
• F. The lock is now removed from lockout