Individual lock records blacked out after upgrading to the latest Cencon version.

Question

Why are individual lock records blacked out after upgrading to the latest Cencon version?

Answer

Data corruption during the upgrade might be the culprit. Here's what to do:

• Verify that you have a backup of your database.
• Restore the backup database to see if the records were previously damaged.
• If restoration doesn't work, contact Cencon support for further assistance.