How to update the Firmware (FW) for a Local USB System - Axessor Apexx CIT Release?

Answer

Description

Apexx Series Software allows administrators to configure a lock system using either a networked connection or a USB connection. Configuration typically involves setting communication mode and synchronizing lock settings with the software.
 

Resolution

For a connected system, Keypad and Lock firmware can be updated using the "Update Firmware" button, found on the USB Communication screen.

To perform a Firmware update via USB, do the following:

1. From the main menu, click Locks > USB Communication
2. Follow the steps described above to connect your lock system to the computer running the Apexx Series Software.
3. Click the "Update Firmware" icon, located at the top right of the System Configuration screen.
4. In the Firmware Update window, use the drop-down menu to select the "Firmware File" (the .zip folder containing the firmware files). If your firmware file does not appear in the list, navigate to the Firmware Management screen to manage your firmware files.
5. Click the "Update Firmware" button. The Firmware Update process will begin and will conclude after several seconds (the time will vary depending on the size of your lock system)

Click on the Description to download the Steps to Update the Firmware via USB and Axessor Apexx CIT Release Notes

Additional Information

• To receive software and firmware update please email
  Commercial.Safe.Lock.Order.AMER@dormakaba.com with the request and include your Sales Order Number or Serial Numbers from your license.
• Sign up to stay informed about future Axessor Apexx Series software and firmware updates. https://dormakaba-safelocks.link/ApexxSeries